Frequently Asked Questions

A psychiatrist is a medical doctor who is specially trained in behavioral health and is able to prescribe medications. A counselor typically has a master’s degree or Ph.D and is trained in therapeutic theories and counseling techniques to assist patients with their difficulties. 

The primary advantage of the online forms is verifying your insurance.  If you’re having difficulty with the online forms, you can download the PDF forms below. Please bring the COMPLETED forms and your insurance card to your consultation. Your counselor can enter the information during the consultation. It will take a few days to get your insurance verified. 

Insurance we typically accept (pending verification of your specific policy with that insurance company):
Aetna, Anthem/BCBS, Buckeye, Cigna, Front Path, Medical Mutual (except Mercy Healthcare employees and UAW), Molina, Paramount, Paramount Advantage.

Insurance we do not accept:
Ambetter Buckeye, Beacon, Care Source, Core Source, Medicare, Tri-Care, United Healthcare, and Optum. We do not accept Medicare.  

The Next Available counselor for children 12 and under is approximately 6 months, and for adolescents, it is about two weeks, adults can typically be scheduled within 2 weeks, and 1-2 months for couples and DBT.

Yes, most local insurance.  We are currently in-network providers for many of the common insurance companies in the area.  It is also important to understand that even if you are insured through another network, you may be able to use our services as an out-of-network provider. The cost structure may be similar or very different to your in-network providers. Please contact your insurance company for an understanding of your benefits. We will provide assistance in understanding these benefits, as this can be a very difficult and intimidating process. 

Insurance we typically accept (pending verification of your specific policy with that insurance company):
Aetna, Anthem/BCBS, Buckeye, Cigna, Front Path, Medical Mutual (except Mercy Healthcare employees and UAW), Molina, Paramount, Paramount Advantage.

Not long ago that was a simple answer, children and their families. That is still the primary focus, but we have expanded to helping adults and have counselors who are certified in a range of therapies that include DBT, PCIT, and RO DBT. This expansion is the result of additional counselors working within our practice, which means more options and better care for our clients.  Our goal is to meet your needs, which means that we will either match you with the right therapist or make an appropriate referral. 

When you call us, we will ask you some basic questions to better serve your needs.  We will typically ask about your reason for calling, insurance provider, and contact information.  

YES, we regularly run groups. By regularly, we have four DBT groups running currently, two for adolescents and two for adults. We are in our second year of weekly DBT groups and typically run at least one additional group during the fall, spring, and
summer.  More groups and different groups are offered by demand.  Some groups that we frequently run include bullying, self-esteem, anger management, and grief/loss. Many of the groups were developed specifically for children and adolescents and have been very effective. Please call if you are interested or have any questions!